Personal Data

Generally, you can visit our websites on the Internet without stating to us who you are and without providing any personal information. However, sometimes we or our partners need some information from you.
You might provide us with some personal information in various cases. For example, you might provide us with some information, such as your name and postal or e-mail address, to contact you in order to process an order or provide us with your credit card details to purchase something from us. Our purpose is to inform you how we will use this information before we collect it from you. If you state to us that you do not want us to use this information as a basis for further communication with you apart from the fulfilment of your requests, we will respect your wish. If you provide us with personal information of another person, e.g. spouse or colleague, we will assume that you have their consent to provide it to us.

Use and Sharing of Personal Information

The following paragraphs describe in more detail how we might use your personal information and with whom we might share it. Depending on the type of the site you are visiting, one or more of these paragraphs may apply.

Processing your transaction

If you request something from one of our sites, e.g. product or service, callback or specific marketing material, we will use the information you provide to satisfy your request. For this purpose, we may share your information with other persons involved, e.g. other parts of our company, our trading partners, financial institutions, transport companies, postal or state authorities (e.g. Customs authorities). We may also contact you about a transaction as part of a customer satisfaction survey or for market research purposes.

Use for marketing purposes

The information you provide to us through the site may also be used by us and selected third parties for marketing purposes. However, we will try to give you the opportunity to choose in advance whether you want your data to be used in this way or not.

Information Security and Quality

Our goal is to protect your personal information and maintain its quality. We apply appropriate measures and procedures, such as e.g. use of encryption when transferring certain sensitive data in order to protect your data and maintain its quality.

Supplementation of Information

From time to time we may supplement the information you provide to us through the site with information from other sources, such as e.g. information confirming your address or other available business information. We do this to keep accurate the information we have collected and to serve you better.

Disclosure of Personal Information

In some cases, we use suppliers to collect, use, analyze and otherwise process information. It is our practice to require such suppliers to handle the information in accordance with this Statement on the Protection of Personal Data.

Retention Period

We will not retain personal information for more than it is necessary to fulfill the purposes for which it is processed, including ensuring that our processing complies with the applicable legal and regulatory obligations (e.g. audit procedures, retention for accounting or legal reasons, etc.), dispute resolution and establishment, exercise or defense of legal claims.

Cookies Policy

We collect the information mentioned in the previous paragraphs through the use of various technologies, one of which is the so-called "cookies". A cookie is a set of data that can be sent from the site to your computer browser and then stored on your computer as an anonymous trace through which your computer can be identified, but not you. You can set your browser to show a question before you receive a cookie, so you can decide each time if you will accept it. You can also completely disable cookies in your browser. However, if you do, some features of the site may not operate properly.

The cookies used on our site are divided into 5 categories:

• Absolutely Necessary Cookies
The absolutely necessary cookies are essential for the proper operation of the website. Without them you may not be able to browse and use the functions of the site and, consequently, without these cookies, we cannot offer effective operation of our website. These cookies do not recognize your individual identity.

• Usability Cookies
Usability cookies store usage data that greatly affect the operation of the website and facilitate the user's next visit to the website. The data may be anonymous, while not available when the user navigates to other websites.

• Statistics
These cookies collect information about how visitors use the website, for example which pages they visit more often, and whether they receive error messages from websites. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website.

• Targeting Cookies
These cookies are used to provide content that best suits you and your interests. They can be used to promote targeted advertisements / offers, limit advertisement displays, or measure the effectiveness of an advertising campaign. These cookies do not recognize your individual identity.

• Third Party Cookies
In our site we have added functionality provided by other sites (e.g. social networks) through specific plug-ins (software inserts). For the operation of these plugins, the cookie is uploaded directly from the service providers to your device, without us controlling the settings of the cookies that come from these specific sites. For more information with regard to cookies and their management, you can visit the corresponding localities of third benefits:
https://policies.google.com/privacy?hl=el
https://www.facebook.com/business/gdpr
https://twitter.com/privacy

Disable Cookies

You have the ability to disable cookies by changing the relevant settings in the browser you use. It should be noted, however, that the website may not work properly if all cookies are disabled (see description of cookies types above).
Consult the following table and follow the appropriate link to receive further information on how to disable and delete cookies:

• Chrome: https://support.google.com/accounts/answer/61416?hl=el
• Firefox: https://support.mozilla.org/el/kb/diagrafh-cookies-gia-afairesh-plhroforiwn
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
• Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• For other browsers not listed here, please contact the provider of this browser or alternatively search for a "help" function in the browser.

Information Regarding Cookies

In case you need more information on cookies, how to use them as well as how they are applied to the use of your personal data, please visit the website http://www.aboutcookies.org.

Personal data we collect

Any access, successful or not, to areas of our site that require a username and password may be recorded for security reasons.
Also, for each visit, we record the IP address of the visitor, with the sole purpose of protecting the site and the server that hosts it from malicious users. The historical data (logs) are kept for a period of less than one year and are not disclosed to any third party partner.

Data Quality Monitoring

For some online transactions you may need to call us or we may need to call you. Please note that these calls may be monitored and, in some cases, recorded for staff training or quality assurance purposes.

Online Advertising

Some companies of ours help us provide interactive online advertising, such as advertising banners. These companies may collect and use customer information to help us better understand the offers, promotional activities and types of advertisements that are most appealing to our customers. The information collected is cumulative and therefore cannot be associated with specific individuals. However, if you prefer these companies not to collect such information, you can visit the site http://www.networkadvertising.org/ and follow the instructions for your opt out from the collection of this information.

Dislosure Required by Law

Please note that, in some cases, information may be requested to be disclosed by court or other government order, summons or warrant.
Interconnections to sites that do not belong to us
Our sites may contain links to other sites. We are not responsible for the handling of the personal data practices of these sites, nor for their content.

Your rights

You may request to have access to your personal information, to updated it or correct it. You also have the right to object to direct marketing activities. In addition, you have the right to object to the processing for reasons related to your status. Under the GDPR, you have the right to request the deletion, restriction of access and portability of your personal information. To access the application process, please contact us.

Right to Lodge Complaints

If you believe that the processing of your personal information by us is not in accordance with applicable data protection law, you may file a complaint:
• Directly to us using the contact form. • To the competent data protection authority. The names and contact information of the Data Protection Authorities in the European Union are available at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en .htm.

Update in case of alterations

Whenever this statement is substantially modified, there will be a notice on the home page of our main site for a period of 30 days.